Privacy Policy

MS Brickwork Services, trading as MS Brickwork & Building ("we", "us", "our"), is a sole trader bricklaying and construction business based in Farnham, Surrey. This policy explains what personal information we collect through this website, how we use it, and the choices you have.

Who we are

Business: MS Brickwork Services (MS Brickwork & Building)
Based in: Farnham, Surrey, United Kingdom
Email: msbrickworkservices@gmail.com
Phone: 07570 575837

We are the data controller for the personal information described in this policy.

Information we collect

We collect information in the following ways:

• Information you give us directly — when you fill in our quote request form, email us, message us, or call us, we may collect your name, phone number, email address, property address, and any details you share about your project.
• Information collected automatically — when you visit our website, certain technical information may be collected automatically, such as your IP address, browser type, device type, pages viewed, and how you arrived at the site (for example, via a Google or Facebook/Instagram ad).
• Cookies and tracking technologies — we use cookies and similar tools (such as the Meta/Facebook Pixel and Google Ads/Analytics tags) to understand how visitors use the site and to measure the performance of our advertising.

How we use your information

• To respond to your enquiry and provide a quote for building or brickwork services
• To manage and carry out any work you instruct us to do
• To send invoices and handle payment
• To measure and improve the performance of our website and advertising campaigns
• To comply with our legal and accounting obligations

Advertising and cookies

We advertise this business using Google Ads and Meta (Facebook/Instagram) Ads. These platforms may place cookies or similar technologies on your device to help us measure how effective our adverts are and to show relevant adverts to people who have previously visited our site.

Sharing your information

We don't sell your personal information. We may share it with:

• Trusted subcontractors or suppliers, where necessary to carry out a job you've instructed
• Our accountant or bookkeeper, for invoicing and tax purposes
• Service providers such as Google and Meta, who process limited data on our behalf for website hosting, analytics, and advertising
• Authorities, where we're required to by law

How long we keep your information

We keep enquiry and customer information for as long as needed to carry out our work and meet our legal and accounting obligations (typically up to 6 years for financial records), after which it's securely deleted.

Your rights

Under UK data protection law, you have the right to ask us for a copy of the information we hold about you, to correct or delete it, to restrict or object to how we use it, and to withdraw consent where processing is based on consent. To exercise any of these rights, contact us using the details above.

If you're unhappy with how we've handled your information, you also have the right to complain to the Information Commissioner's Office (ICO).

Children

Our services are aimed at adults and we don't knowingly collect information from children.

Changes to this policy

We may update this policy from time to time, for example as our advertising or website tools change. Any updates will be posted on this page.

Contact us

If you have any questions about this policy or how we handle your information, get in touch at msbrickworkservices@gmail.com or 07570 575837.